Industry Innovations

Reducing Barriers to High-Quality and Accessible Care

November 18, 2024

10:45 am - 11:45 am |

The pandemic combined with the national vet staff shortage have significantly impacted access to low-cost veterinary services. Consider three case studies of successful outreach operations who are providing high quality medical care based on the unique priorities, resources, and community culture of their service area. Walk away with ideas to develop scalable strategies that decrease barriers to care and cater to ALL the pets and families you could serve.


Learn how Operation Kindness reached tens of thousands of families in Texas cities through dozens of vaccine, microchip, and wellness clinics, all while making their community events equitable and accessible.


Hear from Pasado’s Safe Haven about building collaborations to meet the growing need for HQHVSN in suburban Western Washington. They are part of a coalition who engages volunteers and donors in mission-driven work. Together they are building bridges to break down barriers to service for income-qualified families, including a shared clinic.


Find out how Rural Area Veterinary Services (RAVS) improves the health and welfare of animals, families, and especially Native communities, by reducing barriers to medical resources created by poverty and geographic isolation.


Meredith Jones
Chief Community Initiatives Officer, Operation Kindness

Meredith Jones has an extensive background in grassroots advocacy and activism, leadership experience with nationally-renowned animal welfare organizations, and has fought passionately for equal access for underserved pets and their people throughout her career. As the Chief Community Initiatives Officer for Operation Kindness, Meredith strives to implement community programs that provide accessible, compassionate, and nonjudgmental assistance.
Shaunessy Jones
Director of Pet Services, Pasado's Safe Haven

Shaunessy Jones joined Pasado’s Safe Haven as their Director of Pet Services in March of 2022 after 20+ years as a successful fundraiser. Shaunessy is a strategic and visionary director who builds intentional partnerships with other HQHVSN clinics and organizations who serve the most vulnerable and marginalized, ensuring that income-qualified families and their pets have access to affordable veterinary care.

Sarah Mantovani, DVM
Field Medicine Veterinarian, RAVS

Dr. Sarah Mantovani completed her DVM degree at UC Davis and her Master's in Shelter Medicine through the University of Florida. She was a shelter vet for seven years and has recently joined the HSUS Rural Area Veterinary Services group as a field medicine veterinarian.