When Conflict Hits: Protecting CEO–Board Trust

October 28, 2026

1:50 pm - 2:50 pm |

Animal welfare organizations are navigating heightened emotion, polarized community conversations, and increasing public scrutiny. When conflict hits, whether it’s a community backlash, a staffing crisis, or internal board tension, CEO-board trust becomes the determining factor in whether an organization stabilizes or spirals. This session equips leaders with a practical, human-centered roadmap to protect and strengthen that trust in the moments when it matters most. Participants will learn how to recognize early indicators of organizational or community conflict, assess their conflict culture, and apply a structured decision-making framework that centers transparency, emotional intelligence, and equity. Attendees will leave with strategies they can use immediately to reinforce trust, increase stability, and ensure their CEO-board relationship remains a source of organizational strength.

Speakers


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Christal Cherry
Founder, The Board Pro

Christal M. Cherry, known nationally as The Board Pro, has spent two decades equipping nonprofit boards to lead with purpose, clarity, and confidence. Through retreats, training, and coaching, she helps boards move from confusion to clarity, from tokenism to true inclusion, and from fundraising fear to confident ambassadorship. A sought-after speaker and author, Christal has trained thousands of board members and CEOs nationwide, with clients including YMCA, World Animal Protection USA, and the Kripalu Center for Yoga and Health.